US Postal Service Shipments Within the Continiental USA:

Normally, orders that are shipped from our San Francisco office on Monday through Friday will arrive in 2-5 days (within the Continental USA). Allow a little more time for weekends and holidays or shipments to Alaska and Hawaii. We ship lightweight packages by USPS First Class Mail. Heavier packages are usually shipped via USPS Priority Mail as appropriate. Very heavy packages may also be shipped via United Parcel Service, at our option, but we will first coordinate this with the customer.



US Postal Service Shipments to APO and FPO:




US Postal Service Shipments to Canada:

We ship packages to Canada by USPS First Class International Mail. Normally, orders shipped from our San Francisco office on Monday through Friday will arrive in 5 - 10 days at Canadian addresses. Allow a little more time for weekends and holidays. The major cause of any delay will be due to US or Canadian customs inspections. It is not unheard of for packages to take up to two weeks or even 18 days to reach the customer. Please note that any customs fees, duties, or Canadian taxes are the complete responsibility of the customer.



UPS Ground Shipments:

For shipments using United Parcel Service (UPS), we charge the full, actual shipping rate which is added to the order after order calculation. The buyer is responsible for all legalities, restrictions, or regulations regarding the merchandise purchased from JapanIncense.com.



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